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| The Help section is designed to resolve any technical issues
encountered using third-party media software and offer tips for an optimal site visit. Simply click
on the links below for browser requirements, streaming video information and other software downloads. |
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Browser Requirements |
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Streaming Video Player Requirements |
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SSgA Streaming Video Overview |
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Bandwidth |
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Timeout |
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Flash Help |
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Other Software |
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Currently, the minimum browser requirements for our website
are Microsoft Internet Explorer 5.0 and higher or Netscape 7 and higher. If you have an earlier
version of these browsers, click one of the download links below to upgrade your browser for free.
For an optimal experience at this website, it is recommended that Microsoft Internet Explorer be used, particularly if you wish to watch streaming videos.
Download Microsoft Internet Explorer at
http://www.microsoft.com/windows/ie
Download Netscape Browser at
http://channels.netscape.com/ns/browsers/download.jsp |
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Our website uses on-demand streaming video to deliver a broad range of investment content. The use of Macromedia Flash Player 7 is required to view streaming videos. Macromedia Flash Player offers high-quality video and is easily downloaded. If you have an earlier version of Macromedia Flash Player, click the download link below to upgrade your player for free.
For an optimal streaming video experience of this website, it is recommended that either video player
below is used in conjunction with a Microsoft Internet Explorer browser.
Download Macromedia Flash Player at
http://www.macromedia.com/go/getflashplayer
To download the Macromedia Flash Player for free, click the "Install" icon on the screen. Macromedia Flash Player is self-installing and automatically configures itself to your computer. There is no need to register for this product. |
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| 1. |
Click the close  button in the upper right corner to exit the video. |
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| 2. |
Move the slider button to the right to advance or left to rewind the video during playback. |
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| 3. |
View the elapsed and total time for the video. |
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| 4. |
Click on the text outline to move to different topics within the video. |
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Select "Script" to view the video transcript. |
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Select "Bio" to view the presenter's biography. |
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| 7. |
"Help" takes you to this SSgA player help page. |
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Click on this button to pause  or resume playback  . |
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Drag the slider button to the right to increase or left to decrease the volume. |
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The "TV" mode will play the video; the "Radio" mode will provide audio only. |
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Selecting a slide number will display that slide in a new browser window. |
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Drag the window corner to resize the SSgA Player window (if you are using an Internet Explorer browser). |
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If you experience video playback problems, such as stuttering video, dropped audio, or interrupted playback, we suggest you switch to Radio mode, which allows you to listen to the presentation without the video, thus reducing bandwidth requirements.
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If you leave the SSgA Player in a paused state for a long period of time, the connection will be terminated and you will need to start the presentation from the beginning by clicking the Play button .
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The SSgA Player uses Macromedia's Flash technology. If you need help with Flash Player, please go to the Macromedia Flash support page:
http://www.macromedia.com/support/flashplayer/
You also can download and install a new Flash Player or upgrade your existing Flash player from this page.
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Adobe Acrobat Reader and Macromedia Flash Player are
required to access certain information and to view full functionality of this website. Free
versions of this software can be downloaded by accessing the links below.
Download Adobe Acrobat Reader at
http://www.adobe.com/products/acrobat/readstep2.html
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